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Ford Credit is a leading automotive finance company that supports Ford Motor Company, its dealers and customers with competitive rates, innovative products, flexible terms and outstanding service.  If your vehicle was not financed with Ford Credit, you will need to contact the institution that provided the financing for customer assistance. If you are considering a new vehicle or if you have financed with Ford Credit, our website provides information regarding financing through Ford Credit.

Visit or access our Support Tool to obtain answers to our most common questions. The website offers 24/7 availability to answer your questions regarding your Ford Credit account.


Phone: 1-800-727-7000
Hours of Operation: 7:00AM – 8:00PM CT (Monday-Friday)
7:00AM – 5:00PM CT (Saturday)

Mailing Address:
Ford Credit
PO Box 542000
Omaha, NE 68154 - 8000

Need more help?
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