Frequently Asked Questions

We're here to help at every stage of your vehicle purchase. We've got answers to your questions, maintenance information, owners' websites and more!

Ask Ford Motor Company

Search Ford Motor Company FAQs for general vehicle or service information.

(110 character limit)

We can’t respond to comments here, so if you want to hear back from us, please use the Contact Us page. Please do not submit your social security number or any sensitive information.

Print   |   E-mail

Best Answer

Contact Ford Motor Company
Your selling/servicing dealership is your best source for assistance with your sales or ownership experience. If your inquiry or concern remains unresolved after working with your Sales Representative or Service Advisor, please contact either the Sales or the Service Manager at the dealership.

If the inquiry or concern cannot be resolved at the dealership level, our Customer Relationship Centers are available to help you with all your questions related to any Ford Motor Company vehicles purchased or registered in the U.S. and may be reached using the contact information below.


All Ford sites worldwide:
Phone: 1-800-392-3673 OR 1-800-232-5952 (TDD for the Hearing Impaired)
Hours of Operation:8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday)
Mail: Ford Motor Company Customer Relationship Center
P.O. Box 6248 Dearborn, MI 48126


Phone: 1-800-521-4140
Hours of Operation: 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday)
Mail: Lincoln Customer Relationship Center
P.O. Box 6128 Dearborn, MI 48121

Need more help?
Contact Ford