Frequently Asked Questions
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- Roadside Assistance Refunds
Roadside Assistance is provided free of charge during the base warranty period and is included in most Extended Service Plans.
If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S. Ford vehicle customers should call 1-800-241-3673. You will be asked to submit your original receipts.
You can also contact your local Ford or Lincoln dealership for assistance with filing a refund claim with Roadside Assistance.
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