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Service and Part Warranty
Ford Motor Company will repair or replace any properly installed new Ford or Ford remanufactured part or accessory found to be defective in factory supplied material or workmanship during the service parts or accessory warranty or the remaining portion of the New Vehicle Limited Warranty, whichever provides greater coverage. Some parts may have a unique service parts warranty (example: Motorcraft engine and transmission assemblies. See the warranty guide or your dealer for additional details and restrictions.

On October 1, 2013 the Service Parts Warranty (SPW) Coverage on Ford Genuine & Motorcraft Parts replaced is increasing to 24 months and unlimited. Parts installed or sold by dealerships, or authorized distributors, to retail and wholesale customers qualify for the following warranty coverage:


Cars and Trucks (under 600 series medium duty trucks)
Dealer-Installed

  • Parts and labor to replace defective part within 24 months/unlimited miles

  • Towing is covered, if required; buy only if the vehicle is not covered under the Roadside Assistance Program.

  • Warranty begins from date of installation, as noted on the vehicle owner repair order.

Sold Over-the-Counter to a Retail Purchaser

  • Part warranty is 24 months/unlimited miles

  • For a retail purchaser, warranty begins on the date of sale as stated on the OTC invoice.

  • Labor is not reimbursable

Sold Over-the-Counter to a Fleet, Installer or Wholesaler

  • For a fleet, general installer or wholesaler, warranty begins on the date of installation or resale.

  • Parts and Labor to replace defective part within 24 months/unlimited miles

  • Fleets and Installer labor is reimbursable up to $150/claim.  Labor amount is calculated using the installer or fleet cost of labor.

 

SPW Coverage on Parts Replaced at Company Expense

Parts replaced at Company expense (e.g., Warranty, Customer Satisfaction Programs, Special Service Instructions, Field Service Actions (FSA), or Customer Loyalty Plan) are covered under the applicable Service Parts Warranty stated below or the remaining portion of the New Vehicle Limited Warranty (if any), whichever is greater.

  • Ford/ Lincoln Cars & Light Trucks: The parts and accessories warranty is: 12 months / 12,000 miles, whichever occurs first

  • 650 and higher series trucks: The parts and accessories warranty is: 12 months / unlimited miles, whichever occurs first.


600 and higher series trucks
Dealer-Installed

  • 12 months/unlimited miles, or

  • A greater warranty period for Unique Service Parts and Accessories

Sold Over-the-Counter

  • 12 months/unlimited miles, or

  • A greater warranty period for Unique Service Parts and Accessories


Service Parts Warranty Start Date
Dealer Installed: The date of part installation
Sold Over-the-Counter:

  • Retail Purchaser - The date of sale

  • Fleet/General Installer/Wholesaler - The date the part or accessory is installed (could be later than the date of sale)

  • Parts replaced under the SPW will receive the remainder of the original installed part’s warranty

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