Frequently Asked Questions
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- Warranty Guide
- Your Warranty Guide is the best source of information for any warranty related questions. Please visit owner.ford.com to access your vehicle's warranty guides and owner's manual. You can either enter your 17 digit Vehicle Identification Number (VIN) or the Vehicle Year and Model. The VIN is located on the metal tag on the driver's side of your dash and is visible by looking through the windshield, or on the tag located on the driver's side door jamb.
You can also contact the Customer Relationship Center at 1-800-392-3673 if you have additional questions.
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