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Data Privacy and Security

The information that customers provide enables us to deliver great products and a personalized experience. We are committed to respecting customer privacy and using the information they share responsibly.

Responsible Data Practices

Customers, employees and others care about the privacy and security of their data, and we take our responsibilities seriously. We commit to protect customers’ privacy and handle their data securely and responsibly as we explore new ways to deliver innovative solutions.

Our companywide governance infrastructure drives a holistic approach to the privacy and security of the data that has been entrusted to us. This includes policies and directives that give confidence to those who share their personal information with us. These policies require transparency, responsible data handling and use, and choice where appropriate.

We are also a founding member of the Auto-ISAC (Information Sharing and Analysis Center). Established by the 12 members of the Auto Alliance, Auto-ISAC gathers, analyzes and shares information designed to combat cyber-related threats and address vulnerabilities.

Harnessing the Power and Potential of Data

Investing in data science and analytics allows us to harness the potential of technology to deliver great products and services, especially through our emerging businesses of mobility, connectivity and autonomous vehicles.

A prime example is the Transportation Mobility Cloud, a new open platform designed to connect and coordinate smart transportation services. A fully integrated system will require the large-scale connection of data from a variety of sources, including public transport services, self-driving cars, cyclists and even traffic lights and parking locations. The Cloud, which we’re building with new acquisition Autonomic, will process this data in real time, enabling a range of apps and services for vehicle connectivity, location-based services and route mapping.